Manifestations and drivers of secondary trauma among service providers working with Syrian refugees: A mixed-methods study from Istanbul, Turkey
International Social Work, cilt.67, sa.6, ss.1347-1361, 2024 (SSCI, Scopus)
- Yayın Türü: Makale / Tam Makale
- Cilt numarası: 67 Sayı: 6
- Basım Tarihi: 2024
- Doi Numarası: 10.1177/00208728241277924
- Dergi Adı: International Social Work
- Derginin Tarandığı İndeksler: Social Sciences Citation Index (SSCI), Scopus, Academic Search Premier, IBZ Online, International Bibliography of Social Sciences, CINAHL, HeinOnline-Law Journal Library, Index Islamicus, Psycinfo, Public Affairs Index, Social services abstracts, Sociological abstracts
- Sayfa Sayıları: ss.1347-1361
- Anahtar Kelimeler: Mixed methods, secondary traumatic stress, service providers, Syrian refugees, Turkey, working conditions
- Maltepe Üniversitesi Adresli: Evet
Özet
This mixed-methods study explores the incidence, manifestations, and drivers of secondary traumatic stress among service providers who work with Syrian refugees in Istanbul, Turkey. A survey of 104 social workers and other providers working in 17 public and civil society agencies in Istanbul in 2018 demonstrates that 54.81% had Secondary Traumatic Stress Scale scores indicating mild to severe secondary traumatic stress. In total, 28 qualitative interviews showed manifestations and possible drivers of secondary traumatic stress including weak supervision, heavy caseloads, and insecure working conditions. The findings suggest supervision and peer-support should be strengthened to address secondary traumatic stress among providers serving refugees.